General Virtual Assistant

The general virtual assistant is a remote assistant that performs administrative tasks for professional practitioners similar to an on-site assistant. Some of its duties include Eligibility/Benefits verifications, answering phones, and prior authorizations, to name a few.Virtual assistants can help alleviate many redundant daily practices. It can check insurance eligibilities, manage appointments, the setting of reminders, and schedule confirmation calls. It can also help with encoding into your record management system in addition to front desk functions and customer service.

Technology Used
  • Microsoft LUIS (Language Understanding) framework, Microsoft BOT framework, Microsoft POWER automate platform.

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